Our vision is to be known as the leading salon in the Inner West for customer service and elegant style. Fashions change but style and service remain constant.
To treat our customers and employees with respect and courtesy at all times. To provide the highest level of customer service we can attain. To always value teamwork as the core behaviour of our staff. To value dedication and innovation as the key drivers of growth and profitability.
Our customers are loyal and travel from all over Sydney to the salon in Balmain. Locks Hair reflects the Balmain community culture with its eclectic mix of new and traditional. Our customers are successful, individual and genuine people. Locks Hair wants to build a relationship with our customers that makes them feel like a special guest every time they come to the salon. We provide five-star service to make sure they feel positive, confident and stylish.
Locks Hair has provided individual service to the quietly fashionable people of Sydney and the Inner West for 35 years. Fashions change but style and service remain constant. Our clientele includes businesspeople, professionals and mothers with young families. All want to look and feel good. We treat them well; use tested organic products; and create style that suits their lifestyle needs.
We set our standards high and strive to live up to the high expectations of our clients.
Ben is Locks Hair’s owner and manager. He believes that the salon and its guests should have an ongoing relationship of trust. He leads the stylist team by demonstrating a caring service culture, supporting the team’s needs, and by continually developing individual skills and talents.
His role is to ensure that the salon’s guests have had a wonderful five-star experience and have left Locks Hair with a beautiful result they can maintain between services. Ben loves travelling with his wife and two adult sons, and enjoys reading, role-play gaming and rock n’ roll.
Seen-and-not-heard (mostly) Anna is the salon’s backbone and support, keeping our guests feel welcomed and comfortable. She will always be up for a good ol’ chat and having a good laugh. Anna strives to be the best version of herself with a passion for health and fitness. Our music lover, our hippy and wild child!
Hannah is Locks’ triple-threat stylist; balancing her expertise with soft texture cuts with complementing colours and a style finish to create a beautiful ‘total look’ for our guests. A curl connoisseur, and restyle specialist, she has also achieved global accreditation as a Redken Certified Hair Colourist. Hannah is a Balmain local. Peninsula residents will have recognised her famous friendly smile on Darling Street for over twenty years.
Pia is our most fashion-forward stylist. She loves creating the perfect glossyblondes and balayage ombres, balanced with root smudge shadows, and finished with beautifully styled waves or up-dos. Pia has Redken Certification in Balayage, Blonde Highlighting and Finishing as well as repeatedly styling backstage at Mercedes Benz Fashion Week. Pia not only keeps with the Kardashians but also all the latest hair-trends
Kerryn is a highly accomplished cutter and colourist specialising in creative colour, avantgarde, lightening and colour correction. Whether its seamless blending of natural colour, or something totally O.T.T., Kerryn has the vision and expertise to achieve the result you’re looking for, without compromising the health of your hair. Kerryn has also holds global accreditation as a Redken Certified Hair Colourist, including certification in Highlighting and Balayage. Kerryn commenced hairdressing as part of her HSC and has been laughing her way through Locks Hair since 2010. Kerryn loves life’s adventurous pursuits balanced with a little quiet time: be it a good book, family or her fur-babies.
Ivy is our emerging stylist in the final stages of completing her Certification in Hairdressing. Commencing her career at Locks, in a short time she has confidently mastered all highlighting, colour, styling, and foundation cutting. Ivy most loves to make our guests comfortably confident in themselves. A powerhouse stylist with boundless energy, she has been dancing since she was 3 and hasn’t stopped.